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✻ Free heavy shipping on orders over $250 ✻
No, there is no minimum order. We offer many products available by the roll and/or subpack.
Yes, we do! Most lengths are standard, such as 1.88″, and we typically offer widths up to 59” (nearly 5 feet) long. Additionally, we can slit the tape to order. For special requests, please contact us directly.
Most lengths are standard, usually around 60 yards or 70 yards. You can cut pieces to fit your application, but we cannot change the roll lengths without rewinding the tape. For special requests, please reach out to us.
We accept all major credit cards, including Visa, Mastercard, Discover, and American Express, as well as PayPal. We maintain full PCI compliance to ensure your credit card details remain secure.
Yes, while creating an account is not mandatory, we recommend it. Simply add a password to enjoy a streamlined checkout process and easy order tracking.
Most orders ship the very same day, and 95% ship within 2 business days! However, some specialized products or converted items may take 1 to 3 days to ship.
We ship nationwide to the U.S. and Canada, with a $25 handling surcharge for Canadian shipments. For all other countries, please contact us for international shipping quotes.
Yes, you can provide your account information. If the UPS number you provide is invalid, we will need either a correct account number or payment for the shipping costs. Otherwise, we will refund your order minus a $25 service charge and any applicable restocking fees.
We operate from Hong Kong and are working to establish our overseas warehouse in Torrance, USA. If you would like to pick up your order, please contact us to confirm.
To get customized products, please inform us about the types of tapes, thicknesses, sizes, and quantities you need. If you’re unsure about the exact tape name, provide details about the application, a data sheet, or pictures if available. The more information you share, the better we can assist you.
Samples are free! If our quote meets your approval, please inform our sales team of your request. You can also get a sample from our website.
For cut rolls, we typically shrink-wrap them with film or use a release liner between two rolls. Our standard carton size is 550*280*300mm, but we can customize it as needed. Then, we pack the cartons on pallets or load them loosely into containers.
We accept returns up to 30 days after receipt for a full refund, excluding shipping costs if the return is due to an error or product defect. You may return unwanted products at your expense, provided they are unused and undamaged. A restocking fee of 10% applies, while a 30% fee applies for converted or custom items. After 30 days, we will accept returns for reasons other than errors or defects based on the item’s marketability and management’s discretion. For full details, please check our Shipping and Returns Policy.